At Elegant Essence, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

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By using our website, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We collect personal information to process your orders, improve our services, and provide you with a better shopping experience. The types of information we may collect include:

• Personal details: Name, email address, billing/shipping address, and phone number.

• Payment information: Payment card details or other transaction data (processed securely via our payment partners).

• Account details: Login information, order history, and preferences (if you create an account).

• Technical information: IP address, browser type, device information, and website usage data through cookies or similar technologies.

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We only collect information that is necessary to fulfill our business and legal obligations.

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Provide customer support and respond to inquiries.

• Send order updates, promotional offers, and newsletters (only if you’ve subscribed).

• Improve our website, products, and user experience.

• Prevent fraud and ensure website security.

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You may opt out of receiving marketing emails at any time by clicking the “Unsubscribe” link in any message or by contacting us directly.

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3. Sharing Your Information

We respect your privacy — your information will never be sold to third parties.
We may share data only with trusted service providers who help us operate our business, such as:

• Payment processors (e.g., PayPal, Stripe).

• Shipping and logistics partners.

• Marketing and analytics providers (for improving our website).

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These third parties are bound by strict confidentiality and data protection agreements.

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4. Cookies and Tracking Technologies

Our website uses cookies to personalize your experience, analyze site traffic, and remember your preferences.

You can choose to disable cookies in your browser settings, but doing so may limit certain features of the site.

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We may also use third-party analytics tools like Google Analytics to understand user behavior and improve our services.

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5. Data Security

We take the protection of your personal information seriously.

All sensitive data, including payment details, is transmitted securely using SSL encryption and stored in compliance with industry standards.

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While we implement best practices, please note that no online transmission is 100% secure.

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However, we continuously monitor and update our systems to ensure maximum safety.

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6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate data.

• Request deletion of your data (“Right to be Forgotten”).

• Withdraw consent for marketing communications.

• File a complaint with your local data protection authority.

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To exercise these rights, please contact us.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy — for example, to complete transactions or comply with legal obligations.

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When no longer needed, your data is securely deleted or anonymized.

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8. Third-Party Links

Our website may contain links to other websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their policies before sharing any personal information.

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9. Updates to This Policy

Elegant Essence reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, with the updated date shown at the top. Please review this policy periodically to stay informed.